Privacy Policy

Last Updated: 01 May 2025

This Privacy Notice explains how we collect, use, and protect your personal information. It works alongside our [Cookie Policy], which details how we use cookies and similar technologies on our website.

If you’re providing personal information on behalf of someone else—such as a fellow traveller, it is your responsibility to inform them of this Privacy Notice and how their data may be used.

We may update this Privacy Notice and our Cookie Policy from time to time. We encourage you to review both regularly to stay informed. Where changes are significant, we will highlight them clearly on our website and may also notify you electronically where appropriate.

By making a booking or submitting your personal information through any of our channels, you agree to the use of your information as described in this notice. This includes sharing it with service providers involved in your booking, such as hotels, airlines, or transfer providers.

If you do not agree with these terms, we will be unable to process your booking or other service requests, and you should not use our websites, products, or services.

Who We Are?

We are Holidays budget, an online travel agency dedicated to helping you plan and book your travel with ease Holidaysbudget.com is a trading name of Sky Travel Ltd.

What Personal Information Do We Collect and What Do We Do with It?

– Making a Booking

When you make a booking with us—either online or by phone through one of our agents—you will be asked to provide certain personal information. This typically includes:

Full name
Address
Email address
Phone number
Payment details

Even if you do not complete your booking, but begin entering information on our website or through one of our booking channels, the details you provide may still be collected.

In addition, depending on the nature of your booking or the services you request, we may collect other sensitive information such as:

Medical details (for example, when special assistance is requested)
Dietary requirements
Disability-related requests

How We Use This Information:

We use your personal and financial information to:

Complete and manage your booking (e.g., flights, hotels, transfers, and extras)
Access, modify, or cancel your booking as necessary
Notify you of any changes, cancellations, or rescheduling
Handle refund requests where applicable
Facilitate communication from third parties like airlines or hotels]
Process payment transactions on your behalf

Where required, we may need to:

Monitor and handle ongoing correspondence related to your booking
Set up additional user accounts with certain service providers (such as airlines) to manage your travel arrangements.

Communicating With You About Your Booking

When you contact us whether via live chat, phone, SMS, email, or another method, we may ask you to provide certain details to verify your identity and ensure we are discussing the correct booking. This typically includes your name, address, email address, and phone number.

When we need to get in touch with you, we will use the contact details you provided (email or phone). We may contact you to:

Confirm your booking
Notify you of any changes or disruptions
Send security alerts
Provide important updates or reminders about your travel arrangements

User Accounts

When you create an account with us, the information you provide enables access to a range of services beyond booking management. These services include:

Managing your bookings
Saving personal settings and preferences
Storing search history or results
Accessing exclusive offers and promotions

Your account also ensures that only you can securely access your personal information and manage your travel details.

Customer Services

When you contact our Customer Services team—whether by phone, live chat, email, social media, or through Manage My Booking—we use your personal information to respond to and resolve any complaints, queries, or requests you make.

We may also follow up after your travel experience, using email, phone, SMS, or social media. This could be to address any unresolved issues, request feedback, or invite you to leave a review.

Our Customer Services team may also reach out proactively, for example, if your booking requires additional assistance or if an issue arises that needs to be addressed.

To help us answer your questions, we use the information you've provided as well as details from any current or previous bookings. When using our chat function, we may ask you to verify your identity to ensure accurate and secure support before connecting you with a customer service representative.

Call Recording

All customer service phone calls are recorded and monitored for the following reasons:

Contractual record-keeping – to document what was agreed during the booking
Quality assurance – to ensure staff are providing high standards of service
Analytics – to better understand call volumes and recurring issues
Staff training – to improve team knowledge and support
Legal protection – in the event of disputes or complaints involving third-party suppliers
Security and fraud prevention – to protect both you and us from misuse of services

Call recordings are stored securely for a limited period and are automatically deleted unless there is a legitimate reason to retain them longer, in compliance with data protection laws.

Improved Service Through Personalisation

We also use your personal information—including past bookings and preferences—to provide you with a more tailored customer service experience. For example, if a selected hotel or flight becomes unavailable, we may use this information to suggest suitable alternatives.

Security

We use your personal data to help keep our websites, systems, and your account secure. This includes detecting and preventing fraud, unauthorized access, or misuse of your account and our services.

Fraud Prevention

To protect our business and customers, we may use your personal information along with publicly available data (including from social media) and information from third parties—to detect, investigate, and prevent suspected fraud or fraudulent claims that could harm our legitimate business interests.

Legal and Regulatory Compliance

We may use your information to:

Respond to and manage legal claims or disputes
Handle insurance or regulatory matters
Cooperate with compliance investigations or criminal inquiries
Enforce our legal rights
Comply with laws, court orders, government regulations, or lawful requests from public or health authorities

This may involve reviewing publicly available information (e.g., social media) when relevant.

We may also use your data for internal audit purposes and to fulfil obligations under applicable data protection laws, including responding to requests to exercise your rights.

Pandemics or Unexpected Events

In the case of pandemics or other unforeseen events, we may use your personal data to manage your booking and ensure compliance with relevant legal or public health requirements.

Business Transactions

In the event of a business change such as a merger, acquisition, or sale of assets, your information may be used as part of the planning and due diligence process, and transferred as part of the transaction.

Information You Provide About Others

If you provide information on behalf of others (such as fellow travellers), you are responsible for:

Informing them that you are sharing their personal details
Ensuring they understand and agree to this Privacy Policy
Confirming you have their consent—especially if you are providing health or special assistance details

This includes consent for us to share their information with relevant service providers (e.g., hotels, airlines) or health/government bodies if required.

Special Category (Sensitive) Personal Information

With your explicit consent, you or someone on your behalf may provide us with sensitive information, including:

Health information (e.g., for special assistance or dietary needs)
Sexual orientation (e.g., for couples’ holiday preferences)

By providing this data, you agree that we may use it to deliver the services you’ve requested, which may involve sharing it with airlines, accommodation providers, or public health authorities if necessary.

Where someone else shares this data on your behalf, it is their responsibility to confirm they have your explicit consent to do so.

Information We Collect Automatically

We collect data automatically when you visit our website, including your device’s IP address, browsing activity, and interactions with the site. This helps us improve your experience and optimize marketing. We also track behaviour across different devices. You can manage cookies and preferences through our website or browser settings.

Information We Get from Others

We may receive your personal information from third parties, including service providers, payment processors, credit agencies, and social media platforms. This helps us process bookings and improve services. You should review the privacy settings of third-party platforms to manage how your data is shared.

Children’s Information

Our services are for users over 18 years old. We do not collect information from children under 18 unless we have consent from a parent or guardian.

1. Data Storage and Duration

Storage Security: Information is stored on secure servers, and payment transactions are encrypted.
Access Restrictions: Only authorized staff can access your information.
Data Retention: Personal data is retained only as long as necessary for:
Providing the requested services or products.
Business records or legal obligations.
Other legitimate business purposes.
Deletion or Anonymisation: Once there's no business need for the data, it will be deleted or anonymized. If not possible (e.g., stored in backup archives), the data will be securely stored and isolated from further processing until deletion is feasible.

2. Payment Information

Card Information: The company doesn't store your full card details, only the last 4 digits.
Encrypted Authorisation Tokens: Payments are processed using tokens issued by the payment provider.
Refund Obligations: Information is retained to handle potential refunds.

3. Sharing Data with Third Parties

Service Providers: Booking data may be shared with external providers (hotels, flights, transfers) to complete your booking. This may also include financial data to secure services on your behalf.
Health Data: In certain circumstances and with consent, health information might be shared if it's necessary to fulfil the booking (e.g., special medical requirements).
Third-Party Suppliers:
Includes service providers for payment processing, customer support, business analytics, legal advisors, marketing, etc.
Personal data shared with suppliers is limited to what's necessary for them to perform their function. They are prohibited from using your data for their own marketing.

4. Data Security and Privacy

Secure Data Transfer: Reasonable steps are taken to ensure secure data transmission to service providers.
Supplier Responsibilities: Once your data is transferred to suppliers, it becomes their responsibility, and they must adhere to data security standards.

Key Takeaway

The company prioritises secure storage and handling of personal data, retains it only as necessary, and takes steps to ensure any third parties it shares data with handle it responsibly and securely.

1. Referring Websites

Referral Information Sharing: If you were directed to the company's website from another webpage, some information about you might be shared with that referring website. This allows the referring site to contact you about their products and services.
Google Analytics: The sharing process is facilitated through Google Analytics, which helps track the referral traffic.
Commission Tracking: For some partners, the company processes information related to the referral click-through to ensure they are compensated correctly based on the referral.

2. Business Affiliates

Sharing Data with Affiliates: The company may share your data with business affiliates who offer joint services or promotions, such as advertising networks or other agencies.
Purpose: This is done to enhance the services the company provides to you.
Consent for Direct Contact: If you’ve given consent, affiliates may contact you directly with offers and products they believe may interest you

Law Enforcement Authorities

Legal Obligations: The company may disclose your personal information if required by law.
Criminal Investigations: Data may be shared if it’s necessary for the prevention, detection, or prosecution of criminal activities, such as:
Fraud
Money laundering
Drug trafficking
Immigration or customs violations
Security or anti-terrorism efforts
This disclosure would typically occur when there is a legitimate legal or regulatory need for it.

Health and Government Bodies

Health-Related Information: If you provide consent (or there is another legal basis), the company may share information about your health or the health of others in your party.
Examples of Sharing: This could include situations like national health crises or pandemics (e.g., COVID-19), where the company might share health-related data with relevant health authorities or government agencies.
Legal Basis for Disclosure: Sharing of health-related information would be based on your consent or another lawful basis under data protection laws.
Health/Government Bodies: Health data may be shared with health authorities or government bodies with your consent, especially in situations related to public health concerns.
CAA / Regulatory authority
If we become insolvent, we, or any appointed insolvency practitioner, may disclose your personal information to the CAA (or other relevant regulator) so they can assess the status of your booking and advise you on the appropriate course of action under any applicable scheme of financial protection. The CAA’s privacy notice is at: https://www.caa.co.uk/Our-work/About-us/General-privacy-notice/

1. Transfers of Personal Data Outside the UK

International Transfers: Due to the nature of the business, personal information may be transferred to countries outside the UK. This could involve other members of the company group or third-party service providers.
Data Protection Measures: The company will only transfer personal data outside the UK if they have appropriate safeguards in place to comply with data protection laws. These measures ensure that data is protected even when processed in countries that may not have the same level of data protection laws as the UK.

2. Customer Service Provider Based in Pakistan

Data Processing by Third Parties: If the company’s customer service provider in Pakistan needs certain information to help manage, update, or complete your booking, they may access your data.
Legitimate Interests: The company justifies this transfer as necessary for its legitimate interest in ensuring bookings are processed efficiently.
Special Category Information: If special personal data (e.g., health or disability information) is required, the company will only collect this with your explicit consent.

3. Safeguards for Data Protection

Contractual Safeguards: To protect your personal information, the company has implemented appropriate safeguards, such as entering into standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
Data Security: These clauses ensure that the customer service provider is obligated to protect your data in line with applicable data protection laws.

4. Your Data Protection Rights

Access: You can request a copy of the personal information the company holds about you by making a Data Subject Access Request (DSAR).
Correction: If any information is inaccurate, you can request that it be corrected, with evidence provided to support the correction.
Deletion: You can request the deletion of your personal information. However, the company may not be able to delete all of your data if there are legal, regulatory, or legitimate business reasons for retaining it.
Objection: You have the right to object to the processing of your personal data. However, this right applies only in certain circumstances, which the company will explain if they are unable to comply with your request.

Key Takeaways:

International Data Transfers: Personal data may be transferred outside the UK, but only with appropriate safeguards.
Customer Support in Pakistan: If necessary, your data might be accessed by the customer service team based in Pakistan to help complete your booking, with special care taken for sensitive data.
Your Rights: You have the right to access, correct, and delete your personal data, or object to its processing under certain conditions.

Privacy Considerations:

The company appears committed to safeguarding personal data when it is transferred abroad or shared with third parties, ensuring that any data processing complies with data protection regulations.
It’s also important to know your rights under data protection laws, especially when it comes to accessing, correcting, and deleting your information.

Objection to Marketing

Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by:
Clicking the ‘unsubscribe’ link in marketing emails.
Managing your preferences directly on the website.
Sending a request to the company’s designated address for opting out.
Price Alerts or Deal Alerts: If you've signed up for these services, you can also unsubscribe by adjusting your preferences in the app or browser.
Support for Unsubscribing: If you're having trouble unsubscribing, you can reach out to support@holidaysbudget.com for assistance.

2. Restriction of Data Processing

Request to Restrict Processing: You have the right to ask the company to restrict how your personal data is processed, but this right only applies in certain circumstances, which will be explained if the company cannot fulfill your request.

3. Data Portability

Transfer Data: You can request the transfer of certain personal information to another party. This can also be provided directly to you so that you can transfer it yourself, provided it's technically feasible.

4. Contact Information for Rights Requests

Making a Request or Filing a Complaint: You can make any rights-related requests or file complaints by contacting the company via:

Email: support@holidaysbudget.com

If you're in the UK, you can also contact the Information Commissioner’s Office (ICO), the relevant data protection authority: ICO Contact Us.

5. Legal Bases for Processing Personal Data

The company processes personal data on several lawful bases:

Performance of a Contract: Your personal data is processed to fulfil the terms of the contract you’ve made (e.g., booking your holiday).
Consent: You can give consent for marketing communications, use of testimonials/photos, and other purposes.
Legitimate Interests: Some data processing is for the company’s legitimate interests, such as customer service, business analysis, follow-up communications, and fraud prevention.
Compliance with Legal Obligations: The company may collect personal data to meet legal obligations, such as tax laws.
Vital Interests: Personal data may be processed in emergency situations where it's necessary to protect someone's health or safety.

6. Special Category Personal Information

If the company processes sensitive data (e.g., health information, criminal records), they rely on specific lawful bases, including:

Consent: For health-related data (e.g., special accessibility requests, pandemic-related details).
Vital Interests: In emergency situations where consent can't be obtained.
Legal Claims: To support the establishment or defence of legal claims (e.g., for insurance or refunds).
Preventing Unlawful Acts: To detect or prevent fraud or unlawful acts, potentially involving law enforcement.

7. Contact for Data Protection

Legal and Compliance Department: If you have questions or concerns, you can contact:
Email: support@holidaysbudget.com
Post: Sky Travel Ltd, Legal and Compliance Department

8. EU GDPR Representative

If you're an EU resident, you can contact the company’s EU GDPR Representative for privacy-related concerns:
MCF Legal Technology Solutions Limited
Address: Riverside One, Sir John Rogerson’s Quay, Dublin 2, Ireland
Marketing Opt-Out: You can easily unsubscribe from marketing emails or adjust your preferences at any time.
Data Rights: You have rights to restrict processing, request data portability, and request deletion of data, subject to certain conditions.
Legal Bases for Data Use: The company processes your data for contractual, legal, and legitimate business purposes, as well as for emergency or fraud prevention.
EU Residents: EU customers can contact the company’s GDPR representative for any privacy concerns.

Privacy Considerations:

The company appears to be transparent in explaining your rights and the lawful bases for processing your personal data. If you ever feel your rights are being violated, you can always reach out to the company or the relevant data protection authorities for assistance.

Last Updated: 20 May 2026

Welcome to Holidays Budget, an international online travel agency (“OTA”) serving customers across the United Kingdom, Pakistan, and worldwide destinations through secure travel booking, travel management, and customer support services.

At Holidays Budget (“Holidays Budget”, “we”, “our”, or “us”), we are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal information when you use our:

Websites and mobile applications
Booking platforms and customer portals
Customer support channels
Travel products and related services
Marketing and promotional communications

This Privacy Policy applies to customers located in the:

United Kingdom
Pakistan
Rest of the World

We process personal information in accordance with applicable privacy and data protection laws, including:

UK General Data Protection Regulation (“UK GDPR”)
Data Protection Act 2018
EU General Data Protection Regulation (“EU GDPR”), where applicable
Applicable consumer protection and electronic transaction laws
International payment security and travel regulations

By accessing or using our services, creating an account, making a booking, or otherwise providing personal information, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Holidays Budget is operated by Sky Travel Ltd, a company registered in England and Wales.

Registered Company Name: Sky Travel Ltd
Company Registration Number: 14336446

Holidays Budget is a global online travel agency (“OTA”) providing customers with access to a wide range of travel products and travel-related services worldwide.

Our services may include:

International and domestic flights
Welcome to Holidays Budget, an international online travel agency (“OTA”) serving customers across the United Kingdom, Pakistan, and worldwide destinations through secure travel booking, travel management, and customer support services.
Hotels and accommodation
Holiday packages
Airport transfers
Car hire services
Villas and holiday homes
Tours and experiences
Ancillary travel products and services

International Operations

Holidays Budget serves customers globally with operational and customer support teams located in the United Kingdom and Pakistan.

Pakistan Operations

Holidays Budget Pakistan

Punjab, Pakistan

Certain booking support, operational assistance, and customer service functions may be managed through our Pakistan operations using secure authorised systems and trained personnel.

2. Information We Collect

We may collect and process the following categories of personal information.

Information You Provide Directly

When you create an account, make a booking, contact us, or otherwise use our services, we may collect:

Full name
Date of birth
Nationality
Billing and residential address
Email address
Telephone number
Passport or travel document details
Visa-related information
Payment and billing information
Booking and itinerary details
Loyalty programme information
Emergency contact details
Communications with customer support

Depending on the booking or service requested, we may also collect additional information necessary to fulfil travel arrangements.

3. Special Category and Sensitive Information

Where necessary to provide travel services and where permitted under applicable law, we may collect and process sensitive personal information including:

Medical information
Accessibility or mobility requirements
Dietary requirements
Disability assistance requests
Health-related travel information

We process sensitive information only where:

You provide explicit consent;
It is necessary to fulfil your booking or travel arrangements; or
We are legally required to process such information.

Sensitive data is processed with additional confidentiality and security safeguards.

4. Information Collected Automatically

When you use our websites, mobile applications, or online services, we may automatically collect technical and usage information including:

IP address
Device identifiers
Browser type and operating system
Geographic location data
Website usage activity
Search and browsing behaviour
Cookie identifiers
Referral URLs
Mobile app analytics

This information helps us improve platform functionality, security, user experience, and marketing effectiveness.

5. Information We Receive from Third Parties

We may receive personal information from trusted third parties including:

Airlines and travel suppliers
Hotels and accommodation providers
Payment service providers
Fraud prevention agencies
Identity verification providers
Marketing and analytics providers
Social media platforms
Business affiliates and referral partners

Third-party information is used only where necessary for legitimate business purposes and service delivery.

6. How We Use Your Information

We use personal information for the following purposes.

Booking Administration and Travel Services

To:

Process reservations and payments
Issue tickets and travel documentation
Manage amendments, cancellations, and refunds
Coordinate services with airlines, hotels, and suppliers
Provide travel-related customer assistance
Facilitate communication relating to bookings

Customer Support and Service Management

To:

Respond to enquiries and complaints
Verify customer identity
Resolve booking disputes and service issues
Improve customer service quality
Provide after-sales support

Customer communications may occur via:

Email
Telephone
SMS
Live chat
Social media platforms

Account Management

If you create an account with us, we may use your information to:

Provide secure account access
Save preferences and booking history
Manage promotional or loyalty benefits
Personalise your user experience

Personalisation and Analytics

We may analyse booking activity, website interactions, and customer preferences to:

Recommend relevant travel products
Personalise content and offers
Improve search results and website functionality
Enhance customer experience

Marketing Communications

Where permitted by law or with your consent, we may send:

Promotional offers
Newsletters
Travel deals
Abandoned booking reminders
Surveys and feedback requests

You may unsubscribe from marketing communications at any time.

Operational communications relating to bookings and travel updates will continue where necessary.

Security and Fraud Prevention

We use personal information to:

Detect and prevent fraud
Protect customer accounts
Monitor suspicious transactions
Prevent unauthorised access
Maintain platform security
Investigate misuse of services

Legal and Regulatory Compliance

We may process personal information to:

Comply with legal obligations
Respond to lawful requests from authorities
Enforce contractual rights
Conduct compliance reviews and audits
Prevent financial crime and money laundering
Protect our legal interests

7. Legal Bases for Processing

Depending on your location and applicable laws, we process personal information under one or more of the following lawful bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent
Protection of vital interests

Where we process special category data, additional lawful bases permitted under applicable law may apply.

8. Sharing Your Information

We may share personal information with trusted third parties where necessary to provide our services.

These may include:

Airlines and travel suppliers
Hotels and accommodation providers
Tour operators
Transport and transfer providers
Payment processors
Technology and hosting providers
Fraud prevention agencies
Marketing and analytics providers
Professional advisers and auditors
Government authorities and regulators

We only share information necessary for the relevant purpose.

All third parties are expected to process personal information securely and in accordance with applicable data protection laws.

9. International Transfers

Due to the international nature of travel services, your personal information may be transferred and processed outside your country of residence.

This may include transfers to:

United Kingdom
Pakistan
Other countries where our travel suppliers or operational partners are located

Where international transfers occur, we implement appropriate safeguards including:

Standard Contractual Clauses (“SCCs”)
Contractual confidentiality obligations
Secure encrypted systems
Organisational security controls
Data minimisation measures

Some customer support and operational functions may be provided through authorised teams located in Pakistan.

10. Payment Security

All payment transactions are processed using secure encrypted technologies through authorised payment service providers.

For security purposes:

Full payment card details are not stored on our systems
Payment information may be tokenised
Transactions may be monitored for fraud prevention
Secure SSL/TLS encryption is used during payment processing

Payments are processed in accordance with applicable PCI-DSS security standards.

11. Call Recording and Communications Monitoring

Customer service calls, live chats, emails, and other communications may be monitored or recorded for:

Quality assurance
Staff training
Fraud prevention
Security monitoring
Dispute resolution
Legal and regulatory compliance

Recorded communications are retained only for as long as reasonably necessary.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate and improve our platforms
Remember preferences and settings
Analyse website traffic and performance
Deliver personalised advertising
Measure marketing effectiveness

You may manage cookie preferences through your browser settings or our Cookie Preferences Centre.

13. Data Retention

We retain personal information only for as long as necessary to:

Provide travel services
Fulfil contractual obligations
Comply with legal and tax requirements
Resolve disputes
Prevent fraud and abuse
Maintain business and accounting records

When personal information is no longer required, it will be securely deleted, anonymised, or archived in accordance with applicable laws.

14. Data Security

We implement technical, organisational, and administrative safeguards designed to protect personal information against:

Unauthorised access
Misuse or disclosure
Loss or destruction
Cybersecurity threats

Security measures may include:

Encryption technologies
Secure hosting infrastructure
Access controls
Security monitoring systems
Staff confidentiality obligations

Although we take reasonable precautions, no online platform or electronic transmission can be guaranteed to be completely secure.

15. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Restrict or object to processing
Withdraw consent
Request portability of certain data
Lodge a complaint with a supervisory authority

We may request identity verification before processing certain requests.

16. United Kingdom Customers

Customers located in the United Kingdom may contact the relevant supervisory authority including:

UK Information Commissioner’s Office (“ICO”)

Additional protections under UK GDPR may apply.

17. Pakistan Operations

Certain operational and customer support functions may be managed from Pakistan through secure systems and authorised personnel.

Where sensitive information is processed, additional safeguards and confidentiality obligations are implemented to protect customer data.

18. Information About Other Travellers

If you provide personal information about another traveller, you confirm that:

You have their permission to provide the information;
They have been informed about this Privacy Policy; and
You are authorised to act on their behalf where necessary.

This includes any sensitive or medical information provided for travel arrangements.

19. Children’s Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

20. Business Transfers

If Holidays Budget undergoes a merger, acquisition, restructuring, financing transaction, or sale of assets, personal information may be transferred as part of that transaction subject to applicable confidentiality and security obligations.

21. Legal Disclosures and Public Authorities

We may disclose personal information where required or permitted by law, including disclosures to:

Courts and regulators
Law enforcement agencies
Immigration and border authorities
Public health authorities
Financial crime prevention agencies
Civil aviation and travel regulators

This may include disclosures necessary for:

Fraud prevention
Anti-money laundering obligations
Security and anti-terrorism measures
Public health and travel compliance requirements

22. Financial Protection and Regulatory Authorities

Where required by law or in the event of insolvency, personal information may be disclosed to relevant financial protection or regulatory authorities including the UK Civil Aviation Authority (“CAA”).

23. Marketing Preferences

You may opt out of promotional communications at any time by:

Clicking the unsubscribe link in marketing emails
Updating account preferences
Contacting customer support

Operational communications relating to bookings, customer service, or travel updates will still be sent where necessary.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in laws or regulations
Business developments
Technology updates
New services or operational practices

Any updates will be published on this page with a revised “Last Updated” date.

Where required by law, we may notify customers of material changes.

25. Contact Us

If you have questions about this Privacy Policy or how we collect, use, process, store, or protect personal information, please contact us.

Holidays Budget

Customer Support Email: support@holidaysbudget.com

Our Privacy and Customer Support teams are committed to handling privacy-related requests and complaints in accordance with applicable data protection and consumer protection laws.

Get in touch